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Terms and Conditions

Satisfaction Back Guarantee on Intensives and NLP Certification

We are so confident that our programs will benefit you, we’re willing to take all the risk out of your decision to attend. If you’re not completely satisfied by the lunch break of the event on the second day we’ll give you a full and complete refund. No questions asked. If you are not satisfied simply let one our representatives know no later than the end of the lunch break on the second day. You must return all course materials.

100% Satisfaction Guarantee on Three Day and Five Day Seminars

For Corporate Clients, we are so confident that this program will benefit you, we’re willing to take all the risk out of your decision to attend. If you’re not completely satisfied at the end of the event we’ll give you a full and complete refund. No questions asked. If you are not satisfied simply let one our representatives know no later than the second day of the event. You must return all course materials.

Satisfaction Guarantee for One on One Coaching Sessions results are based on achieving goals and outcomes determined together in Session 1 or 2.  Your coach will work with you until your results are attained.  

 

Refunds

Deposits and Tuition are non refundable. – If you are unable to attend for any reason, you may have someone substitute for your participation in the program. Call our Customer Service Department at least 72 hours prior to the event to transfer your enrollment.

 

Full Attendance and Non Disruptive Behavior Mandatory

Due to the intense nature of our programs you are required to attend 100% of the sessions to participate in the programs. DO NOT BE LATE. NO LATE ADMITTANCE. If at the instructors sole discretion, they believe you to be disruptive to the class, you will be asked to leave. No Refunds are made if you arrive late or are removed from a class for disruptive behavior.

Default and Cancellation Policy

Your account must be current under the terms of this Agreement before the start of the event. If you do not pay by the agreed-upon date(s), then you will be considered to be in default of this Agreement.  Unless otherwise agreed to in writing, 50% of the tuition is due to reserve a seat. The remaining 50% is due 15 days in advance of the event. We ask for your understanding that we reserve the right to cancel any event, for example in the case of illness.  However, we shall in every case inform the client before the scheduled session.

Any fees incurred from payment (returns or chargebacks) will be charged back to the client with a service charge of 10% added.

Warranties

You acknowledge that you are not relying upon any warranties, promises, guarantees or representations made by us or anyone acting or claiming to act on behalf of us unless it is in writing and made a part of this Agreement.  All advertising material and all prior representations or agreements, if any, whether oral or written, are hereby superseded by this Agreement. This Agreement contains the entire understanding and agreement between you and us, and no additional or modification of any terms shall be effective unless set forth in writing and signed by you and us.

Inherent Risk

Firewalking and all metaphor activities (board breaking, brick breaking, rebar bending, arrow snapping, etc.) do in fact have an inherent Risk. Use only Certified Instructors. By your attendance at any event, you understand that your participation in any Seminar is completely voluntary and at your own risk.  You also understand that no assurance guaranteeing your safety is being made and you agree to hold Illume U (A Georgia Corporation), and any Instructor and all subsidiaries and affiliates, and any and all shareholders, officers and directors, employees or volunteers completely harmless of all liability if you sustain any injuries.  By signing this waiver you attest that you are over eighteen years of age (or otherwise have parental consent) and agree to assume full responsibility for any injury or injuries, physical, mental, or otherwise, that you may sustain by participating in this Seminar.  You acknowledge that you have been told 1) people have been seriously injured by participating in Firewalking seminars, 2) that there is in fact an inherent risk in Firewalking, and 3) if you voluntarily choose to participate, there is a possibility you may receive injuries requiring medical attention.  You agree not to bring any suit for damages, regardless of whether or not negligence can be demonstrated, and you release all parties associated with the Firewalking Seminar from the responsibility for any damages suffered by you (me), physical, mental, or financial.  You understand fully that you are responsible for all your choices during the seminar and that you have the right to refuse participation at any time during the seminar. You have been told that drug or alcohol consumption before this event is dangerous, highly discouraged and must be postponed until after the event. You are physically sound of mind and body to participate in the Seminar.  You have no physical conditions which inhibit healing such as diabetes, auto immune diseases, or other medical conditions which might adversely affect your physical well being in the event of receiving a injury . You further release any claim for a “slip and fall” injury and all other injuries and claims you may have while attending the seminar. You are knowingly and voluntarily agreeing to this form and you are assuming all risks of injury including death.

 

Terms and Conditions

By your enrollment in any seminar, your approval and agreement of these rules, including all the Terms and Conditions herein, is implied.

 

  • Confidentiality – We shall keep all information about you in strict confidence and shall not disclose your details to any third party.
     

  • Copyright – Client acknowledges that reproductions in any form of any of the materials received must have written permission.
     

  • Salvadorian clause – If any provision of this Contract is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remaining provisions of this Contract shall remain in full force and effect.
     

  • Legal Eligibility – You represent that you can form legally binding contracts under applicable law, and have the legal authority to enter into this agreement on behalf of the person, entity or corporation listed on your registration form. You also represent that any and all data you have provided, or will provide, is complete, accurate and true to the best of your knowledge.
     

  • Arbitration Clause – All disputes, controversies, or claims arising out of or relating to this contract shall be submitted to binding arbitration in accordance with the applicable rules of the American Arbitration Association then in effect.
     

  • Attorney Fees Clause – In the event of litigation relating to the subject matter of this Agreement, the non-prevailing party shall reimburse the prevailing party for all reasonable attorney fees and costs resulting there from.

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